I guess today was the day for "customer service" angst.
Try being on the phone for an hour with various "support" representatives from your hospital and health insurance. Which insurance does not pay the bill directly to the hospital, but - for some extremely obscure reason - to an intermediate company, which in turn pays the hospital. In the process, hundreds of dollars get "lost" in bank transfers, there are 3 different amounts for the claim submitted (the hospital's, the insurance company's, and the intermediate company's), everyone denies responsibility, everyone sends me to one of the other 2 parties involved, and the bottom line is that I am being threatened with a collection agency for a bill that I should NOT have to pay.
In fact, the only reason I could determine so far for the existence of that intermediate company is so that my insurance company can give me the run-around and delay paymeny for 9 months (!!). I guess they hope I'll give up and pay their part, too. Which I may have to do in the end, as I can't afford to get my credit ruined over this.
Yeah, sorry for the rant on your journal - but it seemed like the right mood. :-)
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Try being on the phone for an hour with various "support" representatives from your hospital and health insurance. Which insurance does not pay the bill directly to the hospital, but - for some extremely obscure reason - to an intermediate company, which in turn pays the hospital. In the process, hundreds of dollars get "lost" in bank transfers, there are 3 different amounts for the claim submitted (the hospital's, the insurance company's, and the intermediate company's), everyone denies responsibility, everyone sends me to one of the other 2 parties involved, and the bottom line is that I am being threatened with a collection agency for a bill that I should NOT have to pay.
In fact, the only reason I could determine so far for the existence of that intermediate company is so that my insurance company can give me the run-around and delay paymeny for 9 months (!!). I guess they hope I'll give up and pay their part, too. Which I may have to do in the end, as I can't afford to get my credit ruined over this.
Yeah, sorry for the rant on your journal - but it seemed like the right mood. :-)